FAQs

  • What are your COVID precautions?

    • We are fully vaccinated.

    • Masks are required for treatment. 

    • Treatment room has an air purifier 4 with a HEPA filter with UV-light sanitizer to reduce germs in the air.

    • All equipment is sanitized between patients.

    • We will stay home if we have any COVID symptoms and we ask you to do the same. 

    • In general we follow the CDC guidelines so will update as more information is available.

  • What IS pelvic floor physical therapy?

    • This type of therapy addresses the entire body, with an increased focus on the pelvic floor muscles, which often are accessed internally (vaginal or rectal).  We will give you a thorough explanation of what this type of treatment would include, and why, prior to starting. You always can decline internal work- you are in control of your body during our sessions. 

  • I can't get childcare to come to PT. Can I bring my child?

    • Of course! We understand that it can be challenging to find time to take care of yourself. We are a kid-friendly office and as long as you think you can get a quality session in with your child present, we would love to meet your little ones!We might also ask you to bring your baby in to work on ergonomics with bottle/breastfeeding or other tasks that are affecting your recovery. We even have a changing table and a few toys for little ones to play with. We don't want childcare to get in the way of your recovery!

  • What should I wear to my sessions?

    • Comfortable, loose fitting clothing that you can easily move in​.  Each session includes hands-on assessments, so access to your body is needed. Examples include loose shorts/sweats, sports bra and T-shirt. If you forget, or if we need more access for treatment, we also have hospital gowns.

  • Do you treat men and women?

    • For general orthopedic issues, we treat both men and women. For pelvic floor therapy, we only treat women. 

  • Will my insurance cover my treatments?​

    • Transition PT services are covered by your insurance out-of-network PT benefits. You will be given a detailed invoice after each visit to submit for reimbursement.    

  • What are your fees?

    • Evaluations are $190 and each follow up appointment is $160. Appointments are each an hour long.  

    • Telehealth sessions- Evaluations are $150 and each follow up is $120. Appointments are each 45 minutes long.

    • You will be charged at time of service.

  • Do you accept Medicare patients?

    • Unfortunately, Medicare patients must see Medicare providers, and are not allowed to pay out-of-pocket for skilled therapy.  If you want to embark on a "wellness" or "maintenance" program, we can see you for that. Please call to discuss if this may be an option for you. 

  • Do I need a prescription from my doctor?

    •  In Virginia, you can be seen for 30 days without a prescription. Therefore, you won't have to delay starting treatment while you contact your provider during that first month. There are also certain circumstances, especially during pregnancy, that we may ask you to provide a prescription prior to starting. We can discuss this before you set up an appointment.

  • What is your cancellation policy?

    • Cancelling within 24 business hours of your appointment results in a 50% charge. A "no show" (not alerting provider to cancellation) results in a full charge.